Privacy Policy

What We Collect and When

When you use the contact form on this site, we collect the information you submit, such as your name, email address, and the message you send. This happens only when you voluntarily provide it. Our web server also automatically records your IP address, browser type, and the pages you view. This information is collected with every visit to help us understand how the site is used.

How Long We Keep Records

We retain contact form submissions only as long as necessary to resolve your enquiry or as required by Malaysian law. Once the purpose is fulfilled, the data is deleted securely. Server logs are kept for a limited period to analyse traffic and detect issues. When the data is no longer needed for these purposes, it is permanently removed from our systems.

Your Rights to Access and Deletion

You may request a copy of the personal data we hold about you at any time. Simply use the contact form on this site to make your request, and we will respond within the timeframe required by Malaysian law. You also have the right to ask us to delete your data. If you no longer wish us to keep your information, send a request through the contact page, and we will remove it unless we are legally obliged to retain it.

Who We Share Data With

We share your data with analytics and hosting providers who act on our instructions. These partners help us understand site usage and keep the platform running reliably. They are contractually bound to protect your data. Your personal information is never sold to third parties. We do not share data for marketing purposes without your consent, and we only disclose it when required by law.

Why We Hold Your Information

We hold contact form submissions to respond to your enquiries and provide the support you request. This data is necessary for us to communicate with you effectively and address your needs. Server logs are kept to maintain the site's security, analyse trends, and improve the user experience. This helps us ensure the platform runs smoothly and remains accessible to all visitors.

Cookies and Your Choices

This site uses cookies to remember your preferences and gather anonymous usage statistics. If you turn off cookies in your browser, you may still access the site, but some features may not work as intended. Disabling cookies will not affect your ability to browse the lobby, but you may lose certain conveniences, such as saved language settings. You can manage cookie preferences through your browser settings at any time.

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